Customer Relationship and Sales Academy

Our programs aim to develop commercial skills and can be adjusted according to the needs of your organization being complemented with assessments and gamification.

Available in a face-to-face or online setting depending on your needs.

Customer Relationship Academy

Bright Concept introduces you to its Customer Relationship Academy, where we have a wide portfolio of topics that can meet the needs of your customer service team, your support team and your sales team.

Testimony

David Centeno

Responsible for the Training of BP Iberia

"Excellence is a value that does not come out of nowhere. Excellence is born of effort, dedication and constancy. At Bright Concept, customers are attracted to this level. They can promote learning through methodologies and contents that involve and achieve engagement. They also put into action development plans for employees to see their capabilities move forward."

Our Solutions

Bright Concept offers solutions for B2C, B2B, and customer service.

Solutions

Customer Service Excellence

Complaint Management

Customer Relationship

Sales techniques

Image and protocol in Portugal

Commercial Presentations

International Customer Relationships

Storytelling in sales

Solutions