It is a Program to develop individual and collective strategies to improve business relationships, increasingly positioning yourself as a trusted partner and client advisor.
Creating relationships with customers is a big challenge. You need many skills to position yourself as a trusted partner and client advisor.
Our B2B program of relationships with customers, observes the following objectives:
Aiming this, we facilitate interviews to better understand the reality of the organization and we apply tests, so that each salesperson knows better its potential. Afterwards, we organize workshops and gamification to develop their capacities and finally we evaluate the evolution of the participants.
The #1 reason customers buy from you is not service, selection, quality or price - it’s their trust in you!
Trust is the most important currency you can carry. Building relationships with customers is the best way to promote customer acquisition and maintenance.