We consider the satisfaction of customer expectations and needs, cooperation with suppliers and partners, the competence and awareness of employees and the understanding of requirements and needs of other interested parties to be fundamental in order to ensure the sustained growth of the organization.
We have established the following principles and objectives as a Quality Policy:
- Develop a Culture of Competence, Quality and Innovation, through analyzing opportunities, optimizing the use of resources, promoting events and participating in activities to reinforce operational values among the members of your team.
- Commitment to Continuous Improvement and Sustainability through the application of innovative methodologies and adequate market, technological and organizational surveillance and Knowledge Management.
- Define, review and achieve your Objectives and Targets with greater clarity, thus reinforcing your level of competitiveness.
- Commit to open and transparent communication, involving and aligning teams towards key processes and achieving planned results.
- Promote employee awareness and training to reinforce their skills and qualifications and improve their quality of life.
- Explore the market opportunities created, offering innovative and effective solutions for the Customer and the organization.
- Comply with general and specific legislation and regulations applicable to your activities, as well as the requirements of Standard NP EN ISO 9001.
- Ensure the efficient use of resources and the incorporation of innovative technologies in the management of its activities, minimizing activities without added value, in order to guarantee the sustainability of the organization and the optimization of resources.
- Continuously improve the effectiveness of the QMS by evaluating results and consequently taking corrective and improvement actions.
BRIGHT CONCEPT sees itself as a socially responsible organization, made up of a motivated, competent, rigorous and innovative team, committed to generating value for its customers and in general for all interested parties.